How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How do I update our personal information?
How do I change my password?
How do I change my registered e-mail address?
How do I delete my account?
Can my partner have a separate login to our account?
Managing your events
How do I edit our event?
How do I delete an event?
How do I ask guest to my event for their menu choices?
Managing your guestlist
How do I add a individual/group to our guest list?
How do I delete people from our guestlist?
How do I assign guests to an event?
How do I remove a guest from an event?
How do I edit a guests details?
View all 6
Save the date
How do I edit my Save The Date?
How do I send my Save The Date?
Some of my guests haven't received their email?
Managing your wedding website
How do I change the design theme of our website?
How do I edit or add information to our wedding website?
How do I publish our wedding website for our guests to view?
How do I take our wedding website offline?
Can we change our website URL?
View all 11
How do I edit our recommended hotels?
Can I change the hotel booking I made through Getting Married?
Why are my hotels showing no availability?
Some hotels local to our venue aren't showing?
How do I edit our email invitations?
We aren't sending email invitations, can our guests still RSVP via Getting Married?
My guests haven't received their email invitation?
How do I add/edit a guest RSVP?
How do I add/edit a guest menu choices?
Can I download a list of all guests RSVP statuses?
How can my guests RSVP?
My guests aren't being asked for menu choices when they RSVP?
Using the table planner
How do I assign guests to tables?
How do I delete my table plan and start again?
Can I download our table plan to share with our venue?
Can I reply to my guest's messages?
I am not receiving email notifications when my guests RSVP?
Getting Married Stationery
Who do I contact about my stationery order?
What is the returns policy for printed stationery?
When can I expect my order to be delivered?
Expert Advice and Real Couple Features
How can we be featured as a Real Couple?
We would really like some ideas, are we able to suggest new advice features?
How long will my account and website be open?
Can my website be viewed by anyone?
I had a website on the old Getting Married platform. Can I use the same email address?
How do I access my account from the previous platform?
Can my website be shown in other languages?
Can we just ask for guests dietary requirements?
Will guests be notified if a menu is added to an event after they have RSVP'ed?
Communicating with guests
Can I ask my guest for things like song requests for our reception?
My gift list link isn't working?
I am trying to add my gift list URL but the system says it isn't recognised?
How do we ask for cash gifts?